shop will close for refurbishment from 18th-28th Sep. Only open Friday & Saturday. phone line available Monday to Friday

0161 832 7808

Jade spa is the first luxury vintage oriental spa Manchester. A place to relax, unwind and rejuvenate Jade Spa offers a wide range of spa treatments including Traditional Chinese Therapy, Caudalie Facial, Caudalie Body Treatment, Thermal Spa and Hair Treatment.

Bookings
Please arrive 15 minutes before your appointment for adequate time to fill out your consultation form. 

When using groupon, living social or wowcher vouchers, must given the voucher code to confirm the booking. without the voucher code not been given on time. Jade Spa has reserve the right to cancel the booking.

Late appointments may not be honoured and will still be charged.  Treatments that begin late will still finish at the appointed time, so as not to inconvenience other guests.

Sunday opening only for group of 8 people and above with £5.00 surcharge per person.

It is client's responsible to ensure voucher is not out of date on the day of visit.

Saturday and Sunday booking is a £5.00 surcharge per person.

Children under the age of 16 are not allowed at Jade Spa.

 

REFUND POLICY - SERVICES

At The Jade Spa  all our treatments are carried out by qualified therapists. If you have had a spa treatment that you are unsatisfied with please contact the spa immediately. We cannot give refunds on any treatments but we will look into your concerns immediately.

 

 

THERAPIST/STAFF ILLNESS

Unfortunately we might have to cancel your appointments due to therapist/staff illness and emergency. Please rest assured that in such events our first option will be to move your appointment to another therapist on the same day that can accommodate your treatment. In the case that we cannot reschedule your appointment in the same day we will have to cancel your appointment and rebook you for another day. We will notify you as soon as we can if we need to cancel your appointment.

 

Cancellation policy

 If you do not attend a booked treatment without letting us know in advance then you will still be responsible for the full price of the treatment.
To secure a booking, a valid credit/debit card is required for a 50% of treatment price deposit. We have a 5 days  cancellation policy. For bookings cancelled or rescheduled under 5 days notice, deposit will not be refunded.

If you find yourself unable to keep an appointment, we request at least 5 days notice.

Clients who wish to cancel their appointments in less than 5 days may be charged a cancellation fee of £10 per person.

"NO SHOWS” will be charged 100% of the reserved service amount.

Group Bookings

 Jade Spa has reserve the right to cancel a group booking if the balance is not paid on time without prior agreement.

If you have to cancel a group booking( more than 3 people) less than 4 weeks before the party date, you will only receive a refund of 50% of the total payment .

Booking deposit is refundable with a minimal 6 weeks notice.

"NO SHOWS” will be charged 100% of the reserved service amount.

 

Liabilities & Losses
Please be advised that we do not accept liability for any loss,  injury or damage to personal belongings when using our facilities. 

Please be aware we do not take any responsibility with car park tickets.

Gift Voucher & Products

All gift vouchers are non refundable.

All retail products are non-refundable once opened.

please note we are a unisex spa. 

 

Jade Spa has all rights reserved 2017